At Al-Sirti, we strive to be the preferred aromatic destination .
Therefore, we pay close attention to our customers' experience, starting from the moment of ordering, through the shipping stage.
Even after receiving the product, we will ensure you have a unique and comfortable shopping experience.
The following are the most important questions regarding shipping and exchange policies:
At Al-Sirti, we collaborate with a trusted group of shipping companies, such as:
EGX – Anywhere. To ensure your orders arrive quickly and efficiently.
Yes, we offer international shipping services to our customers in the Gulf countries.
Shipping fees vary depending on the country and the weight of the shipment. You can contact us via WhatsApp once you have completed the shipping details.
Important note:
If the order is not received due to (no response, non-payment of customs duties, or any other reason), the shipping and customs duties will be deducted from the refund amount.
In case of any defect or problem with the product, please contact us within a maximum of 3 days from the date of receiving the order, and we will serve you immediately.
Thank you for your trust, and we are always happy to serve you.
